Quality Inn & Suites Location
401 Hemlock Street, Gatlinburg, United StatesGuest reviews
Guest reviews are submitted by our customers after their stay at Quality Inn & Suites
Steven
2022-05-10
Everything was great and rooms were new-fashioned and huge. The location was magnificent and favourable, not far from the mountains and forest and trolley stop. Bakery Donut Friar located 4 mi away was a nice surprise. The continental breakfast was enjoyable with lots of items to choose from.
Justin
2022-09-10
We loved the comforts of this brand-new hotel. Even though you guys made our stay great, beds were very uncomfortable.
The setting was terrible.
Terry
2022-08-04
Possibly the best and amazing stay on vacation. Lots of food for breakfast, which was great to satisfy everyone. The room exceeded high expectations, large with a private balcony. The staff were welcoming and affable, everything was great.
John
2022-01-28
We liked our huge rooms, plus the staff was decent. Had a really nice stay here.
George
2022-04-28
I find the hotel brand-new, fairly clean and the staff is outstandingly accommodating. The units are updated, well-kept with a fireplace and a balcony, for instance.
John
2021-07-24
Appealing hotel, perfect location between attractions and with particularly nice views. The continental breakfast was a big plus. We liked this place, as it was the best venue.
Robert
2022-05-06
Divine hotel, newly renovated rooms, particularly nice view of the property in front of them. Welcoming, courteous staff, delicious breakfast.
Joe
2022-05-20
I loved it, the hotel is clean, has perfect staff and food.
Peter
2022-06-14
I had a wonderful stay and would stay here again, thank you. I loved the hotel, it had nice location and rooms.
Edward
2022-01-07
Well, it was a great stay for the entire visit. Everything was great, but a few employees were very rude.
Paul
2022-03-06
Sublime hotel with fantastic staff, it has peaceful location close to everything.
David
2022-09-07
Quiet and fairly clean place, nice view of the hotel in front of them.
Ben
2022-04-04
Thanks, I would stay here again, thoroughly enjoyed this hotel. The room was recently renovated with extremely comfy beds. Continental breakfast was hot and above average.
Danny
2022-04-01
The hotel is hip new and clean with great food and affable staff.
Richard
2022-02-14
The hotel was appealing, immaculate room. The rooms were on lower floors. The great service combined with the good food.
Fred
2021-09-13
Wanted to explore Gatlinburg and this hotel was characterful base for doing it. The property was located just off Gatlinburg and the mountains and forest. Again, the hotel was within good access to fun-themed mini-golf courses. We liked the breakfast.
Bobby
2022-02-26
The room was huge and well-kept, the hotel was fairly clean. Pretty decent breakfast, liked it with plenty of food. I had a very peaceful stay here.
The location was terrible, it's a pitty.
Frances
2022-01-12
Breakfast was outstanding, room was practical and light. The view from my room was excellent. It was located in a stunning area. Great value for money for Gatlinburg.
Walter
2021-10-19
Sumptuous, family-friendly room, everything was immaculate.
Bobby
2021-11-01
Attractive hotel with hospitable staff and a very decent breakfast.
Donald
2022-04-20
Excellent location, just a short walk away from Great Smoky Mountains National Park.
Diana
2022-01-24
Attractive hotel, the breakfast is fine, excellent location close to attractions. You can't help enjoying great service!
Elizabeth
2022-03-09
Comfy hotel with beachfront position, value for price. The staff were flexible and the rooms were good. Location: the venue was near the beach. Perfect check-in.
Donald
2022-02-21
Hotel was neat, and it had lovely staff and location. The bathroom was luxurious & the bedroom was twin.
Malcolm
2022-03-12
It was an outstanding experience, great for the money. Enjoyable location, well prepared breakfast, fairly quiet staff, plus excellent wi-fi. Exceptionally clean hotel and efficient service. The own beach was near the venue.
Joe
2022-04-21
Accommodation was compact and spotless, rooms were newly decorated.
Mark
2022-06-13
Satisfied with the hotel, it's an excellent base for staying in Gatlinburg. There is No Way Jose's walking distance to the property, had dinner there.
Matt
2021-12-26
Appealing and fairly clean hotel, the staff who served us were helpful, and it had unbeatable location close to everything. Magnificent view, excellent bar - everything was nice.
Mitch
2022-02-13
I had a brilliant stay and would stay here again. I appreciated this light hotel. The venue was spotlessly clean and the stunning beach set near the property. Generous breakfast with good milk, omelet, fresh fruit, breads and eggs. Alcoholic drinks at informal bar, efficient service.
The room had not very nice views.
Donald
2021-07-13
Exemplary service, extraordinarily good value for money. It was a well-maintained hotel, we greatly enjoyed it. Lovely beds, terrace, iron/ironing board and hairdryer in the room. Near the local beach.
Kenneth
2021-08-09
Great value, unbeatable location. Everything in hotel was modern, an excellent restaurant was a bonus. The bed was big and the staff was quite customer-oriented. Modest place with warm enough rooms. Spotless place and first-class service...
Henry
2021-11-19
Cool location, brand-new room and UNOBTRUSIVE staff. Different meals with complementary drinks.
Harriet
2022-01-11
Generous breakfast options, the food was outstanding. Hotel offered wireless in the lobby. Everything was superb!
Robert
2021-06-13
I appreciated the fact that I chose this fabulous hotel. Staff gentle there, the property was fairly clean. Design of the rooms looked beautiful, rooms themselves were themed. The continental breakfast was inclusive.
John
2022-03-11
I will be back, if I come to Gatlinburg. Worth a visit hotel, functional and bright room. All in all it's tidy place, they have lovely beds.
John
2021-08-11
Outstanding service, useful personnel, unique design. Comfortable location - close to gatlinburg mountain coaster. The staff created a friendly atmosphere. Pool bar with soft drinks.
David
2021-07-11
It was a fabulous time staying at this stylish hotel. There was a good bar with variety of different food, such as burgers, pizza, salads, ice cream and potato chips. Wireless in the reception, convenient. Branded drinks, very good wifi were a nice surprise. Property was fairly clean, being near the beach.
Judith
2021-10-08
Good size room, ideal accommodation and helpful staff. We had complimentary breakfast with very few items to choose from...
Robert
2021-07-22
I came here for 1 night and had an absolutely amazing stay. Easy location, understanding team, they made me feel welcome. I got free upgrade and loved it. Breakfast was complimentary, lots of food, large balcony. Quick check-in was a bonus. Could use their ample parking.
Jim
2021-09-09
Highly convenient location, the restaurant was large and the service was personalized. Our room was decent and we loved the bathroom, it was luxury. There were fine internet and overnight parking available.
Perry
2021-06-08
Spotless and immaculate rooms, amiable staff. Freshly cooked cuisine. Found in a shopping part of the town. Btw, went to city center, located at a near distance from the hotel.
Leonard
2021-03-07
The hotel was in an awesome location, I thoroughly enjoyed well-kept room and especially helpful stuff.
Brian
2021-04-25
Hotel was moderately priced, best value as opposed to other options. The staff was very kind, very comfy bed, great breakfast. The views from our separate bedroom were scenic.
Terry
2022-02-09
Well-designed room, very very helpful staff. Restaurant on site was bright. Picturesque location, walking distance to roaring fork.
Joe
2022-01-13
Absolutely perfect team, brilliant position. The rooms were well-equipped and efficient, the view was romantic! Breakfast was complementary - plenty of meals - bacon, eggs, fresh bread, fresh fruit and cheese. Premium tea and coffee in the downstairs bar, secure parking place.
Laura
2021-03-25
Very nice staff, welcoming room & clean enough hotel. Pet friendly venue in a decent area of Gatlinburg. The restaurant had hot food.
Henry
2021-07-25
The place was neat and staff was obliging. Room had an elegant bathroom that we loved. The breakfast was awesome and there was plenty of high quality food. It was near the rocky beach.
Ruth
2021-10-22
It was a very enjoyable experience in a wonderful hotel. Booked a room with absolutely beautiful views: )
Greg
2021-06-22
check in was quick, i loved wonderful location and well kept rooms. stuff was willing to help.
Philip
2020-11-25
We had a decent stay, so no complaints. We thoroughly enjoyed the hotel, its wonderful rooms and location.
Dale
2021-06-07
The staff was all fantastic, and the room was inviting. 15 minutes walk from central Gatlinburg.
Frank
2021-06-22
i liked my stay. the hotel itself was clean and low cost. the staff here was willing to help. i had updated and well appointed room.
Brandon
2021-10-01
Budget spotless hotel and staff was welcoming! Quite big suite and comfortable enough bed. The pool was amazing and the views were stunningly beautiful. Peaceful stay in this venue.
Daniel
2021-04-14
Very clean rooms and NICE breakfast, greatly enjoyed it.
Joseph
2020-08-14
Friendly staff and hot breakfast with plenty of options. The room we booked was very clean. Only 10 min walk to downtown. You can relax at Landshark Bar & Grill, located nearby. Besides, it offers free WiFi;))
Edmund
2020-08-14
By and large, it was good home base for sightseeing in Gatlinburg, had much fun. All in all great location.
Bob
2020-08-22
No complains at all, we would go back in flash. Breakfast was delicious and the bed was comfortable. It has large rooms. The location was quiet, with no way jose's nearby, where we could eat.
Main Features
Quality Inn & Suites Amenities
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General
No smoking on site - Wi-Fi
- Parking
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Lift
- Smoke detectors
- Toilet for disabled
- Bathroom for disabled
- Fire extinguishers
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Leisure & Sports
Seasonal outdoor pool - Sun loungers
- Sun terrace
- Jacuzzi
- Shallow end
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Quality Inn & Suites Guest Services
Housekeeping - Business centre
- Fax/Photocopying
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Room Amenities
Air conditioning - Heating
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- AM/FM alarm clock